Most users have their email open all day long. Email, in fact, has usurped the position of the portal for most users. The problem is that email is broken and way over used.
In many cases instead of sending an email, a user should be starting a processes. If merchandise arrived damanged, for example, a user shouldn't email the loading docks, rather a user should kick off an RMA or Non conforming materials process. If a user wants to request time off, they shouldn't send an email to his boss, he should do it through a Leave Absence Request workflow. Using workflow instead of email in these cases allows a company to retained data in a structured and reportable way instead of in a maze of folders and tags.
For examples like these, wouldn't it be great for users to be able to access a world class BPM Software and Workflow Software through their Zimbra Email interface? ProcessMaker has integrated with Zimbra in such a way to allow users to attend to and launch processes directly from their Zimbra inbox.
Give it a try! - www.processmaker.com
It seems like the author didn't see my pm, so I'll write my comment here :
-You give compatibility for the zimlet with ZCS 5 and 6. But it should be only
compatible with ZCS 7.
-The license is AL, but in the code I can only find the ZPL.
-The config template is set to allow all domains for zimbra proxy. This should be done only in dev environment , but never in production.
Processmaker works great as a zimlet, under its own tab.
1) it wipes out the mini-calendar from the left bar, no way to recover it except by disabling the processmaker zimlet.
2) everytime you click into the calendar tab and try to click on another zimbra crashes with an error message http://forum.processmaker.com/viewtopic.php?f=9&t=6410
Unfortunately only a refresh of the webpage fixes it. This was the reason why I migrated to v7 recently, however that didnt solve the issue. Unfortunately it's unusable under these circumstances, and the only way to solve the problem is to completely disable the calendar.
I couldnt afford to do that so I disabled the processmaker zimlet.
If it wasnt for these 2 issues my review would have been a solid 5.
With the skin.show issue resolved, the processmaker zimlet brings processmaker and zimbra together in a way that compliments both of these systems, and makes work so much easier for both the advanced and the downright IT illiterate users.